Language

Help Topics

Troubleshooting

Fix common eSIM issues and errors.

Contact support

Featured troubleshooting guides

Fix common eSIM issues and errors.

View all help topics

eSIM not working after setup

Use these checks when an eSIM is installed but the device has no mobile data.

QR code not scanning for eSIM setup

Check compatibility, screen quality, and installation status before retrying an eSIM QR code.

Still need help?

Can’t find what you’re looking for?

Our support team is ready to help. Include your order reference when it relates to a purchase.

Contact support View all help topics