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Help Topics

Billing

Payments, orders, and invoices.

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Payments, orders, and invoices.

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Wallet Balance

Read the prepaid wallet balance used for reseller purchasing and reconciliation checks.

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Create Topup

Place a topup against an owned ICCID using a valid topup slug returned from the availability query.

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List Orders

Paginate reseller order history with optional status and text filters.

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How does payment work?

You fund a prepaid wallet first, then place orders against that balance. That keeps checkout fast while making spend easier to control and reconcile.

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What happens after an order is placed?

The account stores the order status, delivery details, invoice, and related transaction record for support and reconciliation.

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Still need help?

Can’t find what you’re looking for?

Our support team is ready to help. Include your order reference when it relates to a purchase.